Calzedonia in Turkey: Sizes, Delivery and Returns
How Calzedonia works in Türkiye: the size charts by height, weight and body measure, store and courier delivery, 14-day returns and payment.
Table of Contents
Calzedonia sells tights, leggings, socks and swimwear in Türkiye, online at calzedonia.com/tr and in shops. Tights sizes are set by height and weight, swimwear sizes by body measures. Standard delivery costs 89 TL, and an online order can go back within 14 days of reaching the buyer.
In short · checked 02.11.2026
Tights sizes follow height and weight, and a pair of numbers can sit in two rows.
- Sizes follow measures. The tights chart has seven rows, each with a height band and a weight band; the bands overlap, so 168 cm and 60 kg are printed in two rows.
- Two ways to receive an order. Standard delivery by Yurtiçi Kargo (a courier company) takes 1–4 working days and costs 89 TL, free from 3,500 TL on goods without a discount; collecting at a shop is free.
- An online return (iade, ee-ah-DEH) has 14 days from receipt, free by Yurtiçi Kargo or to a shop within 10 days of filling in the online form.
- Some goods do not go back. For hygiene: swimwear, bikini bottoms, underwear bottoms and accessories such as bra pads and towels.
What do you need?
- The rows
- Tights by height and weight, socks by foot length. Size rail
- The charts
- Tights, hold-ups, leggings, swimwear and socks. Sizes
- In the shop
- Six Turkish lines to copy. Lines to say
- The fee
- 89 TL, free from 3,500 TL without a discount. Delivery
- The time
- 1–4 working days after dispatch. Delivery
- Paying
- Cards and gift cards; no bank transfer. Where to buy
Tool · Calzedonia’s printed size charts, checked 02.11.2026
The size rail
Set a height and a weight, or a foot length. The rows of the shop’s chart that hold those numbers light up. The rows overlap, so a pair can sit in more than one. The slip is in Turkish.
Tights (külotlu çorap)
Height · boy
Weight · kilo
The chart prints this pair in 1 row: 1 / XS.
- 1 / XS140–160 cm · 35–55 kg
- 2 / S160–168 cm · 50–65 kg
- 3 / M168–175 cm · 58–70 kg
- 4 / L175–185 cm · 65–80 kg
- 5 / XL155–190 cm · 80–100 kg
- 6 / XXL160–190 cm · 85–110 kg
- 7 / XXXL160–190 cm · 90–120 kg
The slip, in Turkish
Külotlu çorap · boy 150 cm · kilo 40 kg
Tablonun bu çifti yazan satırları:
- 1 / XS · boy 140–160 cm · kilo 35–55 kg
Socks (çorap)
Foot length · ayak uzunluğu
The chart prints this foot length in 5 rows: 1 women’s, 4 men’s.
- Women’s section (kadın)
- 3/4 – M/L26–30 cm
- Men’s section (erkek)
- Standart (40–47)26–30 cm
- 42–4327–28 cm
- 44–4528–29 cm
- 3/4 – M/L26–30 cm
Standart is Turkish for standard.
The slip, in Turkish
Çorap · ayak uzunluğu 28 cm
Kadın tablosu: 3/4 – M/L
Erkek tablosu: Standart (40–47), 42–43, 44–45, 3/4 – M/L
The chart’s tables are in Sizes.
What it is: the shop, the site and the company
calzedonia.com/tr is the shop’s Turkish online store. Its menu has three departments, women, men and children, shown in What it sells. The stores FAQ, Mağazalar (stores, mah-ah-zah-LAHR), names the shop’s store finder as the place for addresses and opening hours.
The company
- Name
- CALZEDONIA TK DIŞ TİC. LTD. ŞTİ., as printed in the footer (Ltd. Şti. is a limited company).
- Seat
- Abdi İpekçi Cad. No: 19/1, Kat 6, Nişantaşı, Istanbul, as printed in the footer (Cad. is street, Kat is floor).
- Group
- The group page oniverse.it/en is headed «Oniverse» and has Calzedonia among its fashion brands, next to Intimissimi, Tezenis and Falconeri.
- Customer service
- The FAQ names a web form, a phone line, a chat and [email protected]; the pages checked print no phone number. Hours: weekdays 9:00–18:00 and Saturdays 9:00–14:30, except nine listed holidays.
Calzedonia home page and its FAQ (frequently asked questions) page, Oniverse page · checked 02.11.2026 · calzedonia.com/tr · Müşteri Hizmetleri (customer service) · oniverse.it/en
Fake shop sites
The shop’s order FAQ warns that fake Calzedonia sites and social-media profiles exist. It names www.calzedonia.com and Calzedonia shops as the places to buy, and states that its own sites use the «.com» domain with a country folder, such as calzedonia.com/it. The Turkish pages are at calzedonia.com/tr.
Calzedonia orders FAQ · checked 02.11.2026 · Siparişler (orders)
What it sells: three departments
The menu of calzedonia.com/tr names three departments: Kadın (women), Erkek (men) and Çocuk (children). Each card shows the Turkish word, its meaning and some of the menu words under it. The fourth card, Bebek (baby), is a branch inside Çocuk in the menu, after Kız çocuk (girls) and Erkek çocuk (boys).
Women
külotlu çorap (tights), jartiyer çorap (hold-up stockings), tayt (leggings), pantolon (trousers), çorap (socks), mayo (swimsuit), bikini üstü (bikini top), plaj giyim (beachwear).
Men
çorap (socks), soket çorap (ankle socks), uzun çorap (long socks), mayo (swimwear) with deniz şortu (swim shorts), slip (briefs) and boxer (boxers).
Children
kız çocuk (girls) and erkek çocuk (boys): çorap (socks), kaydırmaz çorap (non-slip socks), mayo (swimwear).
Baby, inside Çocuk
külotlu çorap (tights), çorap and kaydırmaz (non-slip socks).
Sizes: which rows hold a pair of measures
A size is a beden (beh-DEHN). The size guide at calzedonia.com/tr, Beden rehberi (size guide), sets each size as a row with its measures in centimetres: height (boy), weight (kilo), waist (bel), hip (kalça, in a column headed pelvis), and foot length (ayak uzunluğu). The size rail near the top draws the tights and socks charts.
Which chart?
Tights (külotlu çoraplar)
| Size | Height (boy) | Weight (kilo) |
|---|---|---|
| 1 / XS | 140–160 cm | 35–55 kg |
| 2 / S | 160–168 cm | 50–65 kg |
| 3 / M | 168–175 cm | 58–70 kg |
| 4 / L | 175–185 cm | 65–80 kg |
| 5 / XL | 155–190 cm | 80–100 kg |
| 6 / XXL | 160–190 cm | 85–110 kg |
| 7 / XXXL | 160–190 cm | 90–120 kg |
Hold-up stockings (jartiyer çorapları)
| Size | Height (boy) | Weight (kilo) |
|---|---|---|
| S / M | 140–165 cm | 35–65 kg |
| M / L | 165–190 cm | 65–100 kg |
Size guide, tights and hold-ups tables · checked 02.11.2026 · Beden rehberi. The chart’s bands overlap: 168 cm and 60 kg fall in rows 2 / S and 3 / M.
Leggings and jeans
| Size | Height (boy) | Waist (bel) | Hip (pelvis) |
|---|---|---|---|
| XS / 34–36 | 155/160 | 62/68 | 82/88 |
| S / 38–40 | 160/165 | 68/74 | 88/94 |
| M / 42–44 | 165/170 | 74/80 | 94/100 |
| L / 44–46 | 170/175 | 80/86 | 100/106 |
| XL / 48–50 | 175/180 | 86/92 | 106/112 |
Size guide · checked 02.11.2026 · Beden rehberi. Each cell of this table holds two values joined by a slash, as in the chart.
Bikini tops (bikini üstleri)
| Size | Bust (kap, the chart’s word; literally cup) | Under-bust (göğüs altı) |
|---|---|---|
| 70B/65C | 78–83 cm | 68–77 cm |
| 80A/75B/70C | 83–88 cm | 68–82 cm |
| 80B/75C/70D | 88–93 cm | 72–87 cm |
| 85B/80C/75D | 93–98 cm | 77–92 cm |
| 90B/85C/80D | 98–103 cm | 82–97 cm |
| 95B/90C/85D | 103–108 cm | 87–97 cm |
| 100B/95C/90D | 108–113 cm | 92–97 cm |
Bikini bottoms (bikini altları)
| Size | Waist (bel) | Hip (pelvis) |
|---|---|---|
| 1 / XS | 60–66 cm | 90–95 cm |
| 2 / S | 66–72 cm | 95–100 cm |
| 3 / M | 72–78 cm | 100–105 cm |
| 4 / L | 78–84 cm | 105–110 cm |
| 5 / XL | 84–90 cm | 110–115 cm |
| 6 / XXL | 90–96 cm | 115–120 cm |
| 7 / XXXL | 96–102 cm | 120–125 cm |
One-piece swimsuit (tek parça mayo)
| Size | Bust (kap) | Under-bust | Waist (bel) | Hip (pelvis) |
|---|---|---|---|---|
| 1 / XS | 78–83 cm | 68–77 cm | 60–66 cm | 90–95 cm |
| 2 / S | 83–88 cm | 68–82 cm | 66–72 cm | 95–100 cm |
| 3 / M | 88–93 cm | 72–87 cm | 72–78 cm | 100–105 cm |
| 4 / L | 93–98 cm | 77–92 cm | 78–84 cm | 105–110 cm |
| 5 / XL | 98–103 cm | 82–97 cm | 84–90 cm | 110–115 cm |
| 6 / XXL | 103–108 cm | 87–97 cm | 90–96 cm | 115–120 cm |
Beachwear (plaj giyim)
| Dresses (elbise) | Bust (kap) | Waist (bel) | Hip (pelvis) |
|---|---|---|---|
| XS | 78–83 cm | 60–66 cm | 90–95 cm |
| S | 83–88 cm | 66–72 cm | 95–100 cm |
| M | 88–93 cm | 72–78 cm | 100–105 cm |
| L | 93–98 cm | 78–84 cm | 105–110 cm |
| XL | 98–103 cm | 84–90 cm | 110–115 cm |
| Trousers (pantolon) | Waist (bel) | Hip (pelvis) |
|---|---|---|
| XS | 60–66 cm | 90–95 cm |
| S | 66–72 cm | 95–100 cm |
| M | 72–78 cm | 100–105 cm |
| L | 78–84 cm | 105–110 cm |
Size guide, women’s swimwear tables · checked 02.11.2026 · Beden rehberi
Women’s section
| First table, size | Foot length (ayak uzunluğu) |
|---|---|
| Standart (34–40) | 21–26 cm |
| 34–36 | 21–23 cm |
| 37–39 | 23–25 cm |
| 40–41 | 25–27 cm |
| Second table, size | Foot length |
|---|---|
| 1/2 – S/M | 21–26 cm |
| 3/4 – M/L | 26–30 cm |
| Third table, size | Foot length |
|---|---|
| 36–38 | 22–24 cm |
| 39–41 | 24–27 cm |
Men’s section
| First table, size | Foot length |
|---|---|
| Standart (40–47) | 26–30 cm |
| 40–41 | 25–27 cm |
| 42–43 | 27–28 cm |
| 44–45 | 28–29 cm |
| 46–47 | 29–30 cm |
| Second table, size | Foot length |
|---|---|
| 1/2 – S/M | 21–26 cm |
| 3/4 – M/L | 26–30 cm |
Size guide, socks tables (çoraplar), as printed: the rows are named by number ranges or by letters, and each table has its own foot-length bands. «Standart» is Turkish for standard · checked 02.11.2026 · Beden rehberi
Men’s swim shorts
| Swim shorts (deniz mayoları), size | Waist (bel) | Hip (pelvis) | Last column (kalça) |
|---|---|---|---|
| S | 75–80 cm | 90–95 cm | 48–52 cm |
| M | 80–85 cm | 95–100 cm | 52–56 cm |
| L | 85–90 cm | 100–105 cm | 56–60 cm |
| XL | 90–95 cm | 105–110 cm | 60–64 cm |
| XXL | 95–100 cm | 110–115 cm | 64–68 cm |
Size guide, men’s swimwear table · checked 02.11.2026 · Beden rehberi. The measuring line for the last column is «Uyluk» (thigh): the widest part of the thigh.
How the shop asks for the measures
- Boy · height
- Standing against a wall, from the head to the toes.
- Bel · waist
- The tape goes around the navel.
- Kalça · hip
- The tape goes around the widest part of the hips.
- Kap · bust
- Standing upright, the chest is measured around at nipple height.
- Göğüs altı · under-bust
- Around the rib cage, just under the breasts.
- Uyluk · thigh
- The widest part of the thigh (men’s swim shorts).
Size guide, «how to measure» lines · checked 02.11.2026 · Beden rehberi
Children’s charts
The size guide also has swimwear tables for girls and boys by height and age (yaş, years) and socks tables by height and age: Beden rehberi.
Where to buy: the site, the shops and paying
Calzedonia sells at calzedonia.com/tr and in its shops.
The website
An order does not need an account: it can always be placed as a guest. An order cannot be placed by phone, and it cannot be changed or cancelled after it is placed.
Mağaza
The stock of a shop can be checked from a product page with a «mağaza stok durumunu kontrol edin» («check the shop stock») button, when the button is active, and the stock is updated every 30 minutes. Opening hours differ from shop to shop.
Mağazadan Teslim
An order can be sent to a chosen shop. It takes 1–4 working days from dispatch, and an e-mail follows when the parcel reaches the chosen shop.
Another country
An order can be sent to another country: the destination is chosen in the menu at the foot of the site, and prices and terms there can differ.
Shops
The shop’s FAQ names its store finder as the place for the addresses, phone numbers and opening hours of its shops. The FAQ page on stores: Mağazalar. The same FAQ states that most points of sale are independent franchises.
Stores FAQ · checked 02.11.2026
Calzedonia Lover · checked 02.11.2026
Three status levels in the loyalty programme.
The programme is called Calzedonia Lover. It can be joined by asking in a shop (a virtual card is then sent by e-mail), by creating an account on the site or in the app, or through customer service. In the FAQ, the points lead to three status levels (statü, status). Calzedonia Lover.
How to pay
- Cards
- Master Card, Maestro, Visa, Visa Electron and American Express.
- Gift cards
- A gift card (hediye kartı) or an e-gift card.
- Not possible
- Bank transfer (havale, hah-vah-LEH) and cash on delivery.
- The invoice
- It is sent to the e-mail address after the order is handed to the courier, and an account holder can send it again from the order details; the order-tracking link at the foot of the site has a resend button too.
Calzedonia payments page · checked 02.11.2026 · Ödemeler (payments)
Related pages on this site: Turkish online shopping and shipping, Turkish address format, Trendyol Size Chart, LC Waikiki and Marks & Spencer in Turkey.
Delivery: two options and their fees
There are two ways to receive an order: standard delivery to an address and delivery to a shop. The fee for the first is 89 TL, and the second is free.
Delivery fee · checked 02.11.2026
89 TL, free from 3,500 TL without a discount.
The fee is in Turkish lira (TL, Türk lirası). The free line applies to goods without a discount.
| Option | Fee | Time | The rule |
|---|---|---|---|
| Standart Teslimat, standard delivery | 89 TL; free from 3,500 TL without a discount | 1–4 working days (iş günü, eesh gew-NEW) after dispatch | Delivered by Yurtiçi Kargo. |
| Mağazadan Teslim, delivery to a shop | Free (ücretsiz) | 1–4 working days | The shop is chosen when the order is placed; the buyer has 10 days to collect it, after which the price is refunded by the payment method used. |
Calzedonia delivery page and FAQ · checked 02.11.2026 · Teslimatlar (deliveries) · Müşteri Hizmetleri
Around the order
- The 3,500 TL line
- Free delivery is for goods without a discount, from 3,500 TL. A basket made up of discounted collections gets no free delivery.
- The cut-off
- The 1–4 working days hold for orders placed up to 22:00; an order completed after that time is processed on the next working day. Sale days, Black Friday, Cyber Monday and holidays can delay processing.
- News of the parcel
- An e-mail when the parcel is handed over, and the status under the order-tracking link with the order number and the surname.
- A wrong address
- The address can be changed through customer service or by calling Yurtiçi Kargo.
- Changes
- An order cannot be cancelled or changed once it is placed. Goods can be sent back free after they arrive.
- A missing item
- An e-mail tells the buyer when an item is no longer available, and the refund for it is made automatically.
- A discount code
- One promotion code can be used per purchase, in the «Promosyon Kodu» («promotion code») box of the basket.
Calzedonia delivery page, orders FAQ and FAQ · checked 02.11.2026 · Teslimatlar · Siparişler
Returns and exchanges: what the shop’s pages state
Windows · checked 02.11.2026
14 days from receipt for an online return, 30 days for an in-shop exchange.
For an online return the clock is 14 days from the moment the order reaches the buyer. For the exchange of a shop purchase at a shop it is 30 days from the date on the invoice.
| Point | What the shop’s pages state |
|---|---|
| The window | An online return can be requested within 14 days of the order reaching the buyer (returns page). |
| The two routes | By courier («Kargo ile iade», return by cargo) or to a shop («Mağazaya iade», return to a shop). Both start with the online return form (returns page). |
| The cost | A return is free (one parcel per order; see Part of an order): by Yurtiçi Kargo, the parcel goes to the nearest branch against a return ID code; to a shop, it is free as well (returns page). |
| The shop route | The form names a shop, and the buyer has 10 days from filling in the form to bring the parcel there. The shop does not pay the amount back in cash; the refund goes to the payment method used. The page’s opening names a selected Intimissimi shop (seçili Intimissimi mağazası); its step 2 names a Calzedonia shop (bir Calzedonia mağazası) (returns page). |
| Not returned | For hygiene, no returns of men’s and women’s swimwear, bikini bottoms, underwear bottoms and groups with underwear bottoms, and accessories such as bra pads and towels. Lower-group and beach-group goods are to be tried on over one’s own underwear (returns page). |
| Last discounts | Goods bought in the last discounts cannot be returned to a shop, only by Yurtiçi Kargo (returns page). |
| One order, one parcel | Each order goes back separately; a parcel with goods from different orders cannot be processed (returns page). |
| Part of an order | The first delivery fee is refunded only when all the goods are sent back. Goods returned in several parts are sent once through the form; when parts are unavoidable, customer service is contacted, the parcel carries a document with the invoice and the order number, and the sender pays the postage (returns page). |
| The refund | Within 14 days of the approval of the return request, once the goods have arrived or proof of dispatch is shown; or after the parcel is handed to the shop or the courier. It goes to the payment method used for the order (returns page). |
| Wrong size or colour | An order cannot be swapped in the system: the goods can be sent back free after they arrive (returns page). |
Calzedonia returns page · checked 02.11.2026
Returning an online order by courier
- The formGo to the order-tracking and return link at the foot of the site, or to the orders of the Calzedonia Lover account, and fill in the return form.
- The routeChoose «Kargo ile iade» in the form. A confirmation e-mail follows.
- The parcelPack the goods securely. A Yurtiçi Kargo office asks for a courier ID, which comes up in the return process; it is not repeated here.
- The refundIt comes back to the payment method used for the order.
Calzedonia returns page · checked 02.11.2026 · İade ve Geri Ödeme (returns and refunds)
Exchanging a shop purchase
- The window
- 30 days from the date on the invoice, at the shop of purchase, with the invoice. For another Calzedonia shop, the goods and the invoice go to the shop where the exchange is wanted.
- The goods
- Sound, unworn, with the original packaging and labels. Packaged goods such as perfume must be unopened.
- The price
- The exchange is made at the price on the invoice; in a sale period, at the sale price at the time of the exchange.
- Not exchanged
- For hygiene: underwear bottoms, bikini bottoms, men’s briefs and boxers, and groups with underwear bottoms.
- A fault
- The goods go back to the shop of purchase with the invoice; if the fault is found, the item can be exchanged.
Calzedonia stores FAQ · checked 02.11.2026 · Mağazalar
The legal side
The legal right of withdrawal for distance sales is explained on the Trendyol page and on Consumer rights in Turkey. The 14 and 30 days are the shop’s own terms.
Tax-free and prices
Not covered here
The shop’s pages checked here do not mention tax-free (a VAT refund for visitors). The rule is explained on US Polo in Turkey and Luxury shopping in Istanbul. Product prices are not covered either.
Calzedonia · checked 02.11.2026
At the shop: six lines to say
Each line has its meaning, a light respelling and a Copy button for a phone note.
- The size chart
- Beden tablosu var mı? Is there a size chart? (beh-dehn tah-bloh-SOO vahr muh)
- A size
- Bu ürünün M bedeni var mı? Is there a size M of this item? (boo ew-rew-NEWN em beh-deh-NEE vahr muh)
- Another shop
- Başka mağazada var mı? Is it in another shop? (bahsh-KAH mah-ah-zah-DAH vahr muh)
- Collecting an order
- Mağazadan teslim almak istiyorum. I would like to collect my order at the shop. (mah-ah-zah-DAHN tes-LEEM ahl-MAHK ees-tee-yoh-ROOM)
- A return
- İade etmek istiyorum. I would like to return this. (ee-ah-DEH et-MEK ees-tee-yoh-ROOM)
- The invoice
- Faturamı alabilir miyim? Can I have my invoice? (fah-too-rah-MUH ah-lah-bee-LEER mee-YEEM)
Help: the web form, the chat and the courier
Müşteri Hizmetleri
The FAQ names a web form, a phone line, a chat and [email protected]; the pages checked print no phone number.
Weekdays and Saturday
Monday to Friday 9:00–18:00 and Saturday 9:00–14:30, except nine listed holidays, among them 1 January, 23 April, 1 May, 19 May, 30 August and 29 October. The hours can change in busy periods, as an asterisk note in the FAQ states.
Yurtiçi Kargo
The address of a parcel can be changed through customer service or by calling the courier; its branches take the return parcels.
Exchanges at the till
A shop purchase is exchanged with the invoice, within 30 days of the invoice date.
Quick answers
Which tights size follows my height and weight?
The chart has seven rows, 1 / XS to 7 / XXXL, each with a height band and a weight band. The bands overlap: 168 cm and 60 kg are printed in rows 2 / S and 3 / M. The size rail shows the rows that hold a pair of numbers (size guide, checked 02.11.2026).
What does delivery cost?
89 TL for standard delivery by Yurtiçi Kargo, free from 3,500 TL on goods without a discount; delivery to a shop is free (delivery page, FAQ, checked 02.11.2026).
How long does an order take?
1–4 working days after dispatch, for orders placed up to 22:00; an order completed later is processed on the next working day (FAQ).
Can I order without an account?
Yes, as a guest. An order cannot be placed by phone (orders FAQ).
How long does an online order have to go back?
14 days from the order reaching the buyer; the return is free by Yurtiçi Kargo, or to a shop within 10 days of filling in the form (returns page).
Which goods do not go back?
For hygiene: swimwear, bikini bottoms, underwear bottoms and accessories such as bra pads and towels. Goods bought in the last discounts go back only by Yurtiçi Kargo (returns page).
Can I pay by bank transfer or cash on delivery?
No. The site takes Master Card, Maestro, Visa, Visa Electron, American Express and gift cards (payments page).
Can an order be sent to another country?
Yes: the destination is chosen in the menu at the foot of the site; prices and terms there can differ (orders FAQ).
Sources and limits
Show the pages checked
- calzedonia.com/tr: menu and footer — Calzedonia, checked 02.11.2026
- Beden rehberi (size guide) — Calzedonia, checked 02.11.2026
- Teslimatlar (delivery) — Calzedonia, checked 02.11.2026
- İade ve Geri Ödeme (returns) — Calzedonia, checked 02.11.2026
- Siparişler (orders) — Calzedonia, checked 02.11.2026
- Ödemeler (payments) — Calzedonia, checked 02.11.2026
- Müşteri Hizmetleri (customer service FAQ) — Calzedonia, checked 02.11.2026
- Mağazalar (stores) — Calzedonia, checked 02.11.2026
- Calzedonia Lover — Calzedonia, checked 02.11.2026
- Oniverse (group page) — Oniverse, checked 02.11.2026
Fees, sizes and rules are those of 02.11.2026; the shop changes them.
