Marks & Spencer Turkey: The Shopper’s Handbook (Sizes, Sales & Delivery)
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British sizing that actually makes sense is still hard to come by in Turkey. You can walk through five malls and try on ten brands, yet never find the same fit twice. That’s why Marks & Spencer (M&S) keeps a loyal following here.
M&S Turkey is not a carbon copy of the Oxford Street original. It has been operated as a franchise by the Fiba Retail Group since the late 1990s, which means stock selection, delivery rules, and sales timing are decided locally—not in the UK.
The brand continues to hold a visible position in major Turkish shopping malls and online marketplaces. If you’re an expat chasing familiar fits or a local shopper tired of inconsistent cuts, this guide focuses on what actually works when shopping M&S in Turkey today.
The Snapshot: What You Need to Know
Before adding anything to your basket, it helps to know how M&S operates locally. Pricing, logistics, and promotions in Turkey are shaped by inflation and domestic retail rules, not UK policies.
- Ownership: Operated in Turkey by Fiba Retail Group (Fiba Group) under a franchise agreement.
- Presence: Physical stores are located in major malls, supported by a nationwide e‑commerce site. Exact store counts are not publicly confirmed.
- Product Focus: Men’s and women’s clothing, lingerie (one of the strongest categories), kids’ wear, plus a limited range of home and beauty items.
Online Shopping & Delivery Rules
M&S Turkey’s website is built for domestic shoppers. Orders are delivered only within Turkey, and a local mobile number is required for courier updates. International shipping is not offered.
Shipping Costs
Delivery fees and free‑shipping thresholds are adjusted periodically and are not fixed year‑round. The checkout page always shows the current rule before payment.
Insider tip: If you’re close to a free‑shipping limit, adding small basics like socks or underwear is usually cheaper than paying a separate delivery fee.
How to Order Step‑by‑Step
If you’ve shopped on Turkish e‑commerce sites before, the process will feel familiar.
- Visit the official Marks & Spencer Turkey website.
- Choose your items and double‑check sizing before adding them to the cart.
- Log in or continue as a guest. An account makes returns and delivery tracking easier.
- Enter your full address, including Mahalle and postal code, exactly as registered.
- Pay by card. Turkish bank cards may offer installment options (taksit) on higher totals.
The Critical Size Guide (UK vs. TR)
M&S clothing in Turkey is based on UK sizing, even when European numbers appear on the tag. A “12” is a UK 12, not a US 12. This single detail saves a lot of returns.
The conversion charts below reflect long‑standing M&S size standards, but individual cuts still vary by collection.
Women’s Clothing
| UK Size (Label) | Turkey / EU Size |
|---|---|
| UK 8 | TR 36 |
| UK 10 | TR 38 |
| UK 12 | TR 40 |
| UK 14 | TR 42 |
Footwear Conversions
Shoe sizing is more forgiving, but still worth checking. If you’re comparing quality leather options, our guide on buying Ecco shoes in Turkey is useful for context.
| UK Size | Turkey / EU Size |
|---|---|
| UK 4 | TR 37 |
| UK 5 | TR 38 |
| UK 6 | TR 39 |
Note: The tables below offer more detailed measurements if you know your exact body dimensions.
Detailed Measurement Charts
Women’s Upper Body (cm)
| EU/TR Size | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| Global | XS | S | M | L | XL | XXL | 3XL | 4XL |
| Chest (cm) | 82 | 86 | 90 | 94 | 98 | 104 | 110 | 116 |
| Waist (cm) | 64 | 68 | 72 | 76 | 80 | 86 | 92 | 98 |
Men’s Sizing Guide
| TR Size | XS | S | M | L | XL | XXL | 3XL |
| EU Equivalent | 46 | 48 | 50 | 52 | 54 | 56 | 58 |
| Chest (cm) | 92 | 96 | 100 | 104 | 108 | 112 | 116 |
| Waist (cm) | 82 | 86 | 90 | 94 | 98 | 102 | 106 |
Sales & Campaigns
M&S Turkey runs short‑term promotions tied to local retail calendars rather than fixed seasonal dates. Discounts are usually announced directly on the website and in‑store.
For planning larger purchases, it helps to track long weekends and national breaks. Our Turkey public holidays guide is useful for spotting likely sale periods.
Customer Service & Careers
Returns and job applications are handled locally. Contact details and working hours can change, so the official website is the most reliable reference point.
- Customer Support: Phone and WhatsApp options are listed on the official site.
- Careers: Retail roles are managed by Fiba Retail through in‑store postings and corporate recruitment channels.
Alternatives to M&S in Turkey
If M&S prices feel steep, Turkey has no shortage of local brands. For wide size ranges and aggressive pricing, LC Waikiki dominates the market. Our in‑depth guide to LC Waikiki explains why it’s everywhere—and when it makes sense to shop there instead.
