Marks & Spencer Turkey: The 2026 Shopper’s Handbook (Sizes, Sales & Delivery)
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Finding consistent sizing and high-quality fabrics in Turkey can sometimes feel like a lottery. While the local textile market is massive, sometimes you just want the reliability of British tailoring. This is where Marks & Spencer (M&S) steps in.
However, M&S in Turkey isn’t exactly the same as the one on Oxford Street. Operated by the Fiba Retail Group since 1999, it functions as a distinct franchise entity. This means different stock, different sales cycles, and unique logistics.
As of January 2026, the brand has expanded to 50 stores nationwide with the latest flagship opening at the Istiklal Demirören AVMsolidifying its place as a premium anchor in Turkish retail. Whether you are an expat missing home or a local looking for durability, here is your practical guide to navigating M&S Turkey.
The 2026 Snapshot: What You Need to Know
Before you fill your cart, you need to understand the current landscape. Inflation has shifted pricing strategies, and logistics have been updated for 2026.
- Ownership: Fully operated by Fiba Retail Group (Fiba Group). This is a franchise, not a direct branch of M&S UK.
- Store Count: 50 stores across 8 cities.
- Product Focus: Men’s and women’s apparel, lingerie (a consistent bestseller), kids’ wear, and a curated selection of home goods and cosmetics.
Online Shopping & Delivery Rules
Digital shopping in Turkey has evolved. The M&S Turkey website is robust, but the logistics have specific thresholds you must hit to avoid extra fees. Crucially, there is no international shipping. This site serves domestic Turkish addresses only.
Shipping Costs (January 2026)
If you are planning an order, keep these numbers in mind to maximize value:
- Standard Delivery: Free on orders of 3,000 TL and above.
- Next Day Delivery: Free on orders of 5,000 TL and above.
Editor’s Tip: If you are buying heavy winter coats or multiple items, verify your basket total. Adding a small accessory (like socks) is often cheaper than paying the shipping fee if you are just under the 3,000 TL limit.
How to Order Step-by-Step
The process is standard for anyone used to Turkish e-commerce, but ensure you have a local mobile number for delivery notifications.
- Navigate to the official Marks and Spencer Turkey website.
- Select your category and items. Pay close attention to the size selector (see our conversion guide below).
- Log in or checkout as a guest. We recommend creating an account to track the “Next Day” delivery status easily.
- Enter your address. Ensure your Mahalle (Neighborhood) and Zip Code are accurate to avoid courier delays.
- Payment: Most foreign credit cards work, but Turkish bank cards allow for installment options (taksit), which are popular for larger wardrobe updates.
The Critical Size Guide (UK vs. TR)
This is where most shoppers get stuck. M&S uses UK sizing as its baseline, but the tags in Turkey often show European conversions. If you grab a “12” thinking it’s a US 12, you will be disappointed. It is likely a UK 12.
Here are the verified 2026 conversion rules used by M&S Turkey:
Women’s Clothing
| UK Size (Label) | Turkey / EU Size |
|---|---|
| UK 8 | TR 36 |
| UK 10 | TR 38 |
| UK 12 | TR 40 |
| UK 14 | TR 42 |
Footwear Conversions
Buying shoes online can be risky. If you are also looking at other high-quality footwear options in Turkey, check out our guide on buying Ecco shoes in Turkey for price comparisons. For M&S specifically, use this chart:
| UK Size | Turkey / EU Size |
|---|---|
| UK 4 | TR 37 |
| UK 5 | TR 38 |
| UK 6 | TR 39 |
Note: The tables below provide legacy detailed measurements for specific body types, but the charts above are your quick reference cheat sheet for 90% of items.
Detailed Measurement Charts
Women’s Upper Body (cm)
| EU/TR Size | 34 | 36 | 38 | 40 | 42 | 44 | 46 | 48 |
| Global | XS | S | M | L | XL | XXL | 3XL | 4XL |
| Chest (cm) | 82 | 86 | 90 | 94 | 98 | 104 | 110 | 116 |
| Waist (cm) | 64 | 68 | 72 | 76 | 80 | 86 | 92 | 98 |
Men’s Sizing Guide
| TR Size | XS | S | M | L | XL | XXL | 3XL |
| EU Equivalent | 46 | 48 | 50 | 52 | 54 | 56 | 58 |
| Chest (cm) | 92 | 96 | 100 | 104 | 108 | 112 | 116 |
| Waist (cm) | 82 | 86 | 90 | 94 | 98 | 102 | 106 |
Sales & Campaigns (2026)
Timing your purchase is everything. In Turkey, retail sales often align with national breaks. We recommend checking our 2026 Turkey Public Holidays guide to predict major sale weekends.
Current Active Campaigns (January 2026):
- New Year Discount: 1,000 TL discount applied in the basket for purchases of 4,000 TL or more.
- Winter Season: Up to 40% off on cold weather gear.
- Volume Deal: “Buy 2, Pay 20% Less” on selected items.
Customer Service & Careers
Need to return an item or looking for a job? Direct communication is usually faster than using web forms.
- Customer Service Hotline: 0850 222 22 67 (Mon – Sat, 09:00-18:00).
- WhatsApp Support: Available during the same working hours.
- Job Applications: CVs are accepted at
ik@marks and-spencer.com.tr.
Alternatives to M&S in Turkey
While M&S holds the crown for classic British style, the Turkish retail market is fiercely competitive. If you are looking for more budget-friendly options with massive local distribution, you should read our 2026 Guide to LC Waikiki, which dominates the fast fashion sector here.
