DeFacto Germany: 2026 Guide to Stores, Online & Sizes
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DeFacto is no longer just a hidden gem for insiders. The Turkish textile giant has established itself as a serious alternative to H&M and Zara, breathing fresh air into the German fashion scene. If you are looking for affordable fashion with trendy designs, you will eventually land on this brandbut how does shopping in Germany actually work?
From the flagship store in Berlin to online ordering: We analyzed the process. Here is your curated guide to getting the best out of DeFacto without getting lost in a jungle of sizing charts and delivery conditions.
A Giant from Istanbul: Why DeFacto Matters
Founded in 2003, DeFacto opened its first branch in Istanbul just two years later. What started as a local project is now a global success story. As Turkey’s second largest clothing brand, the company has expanded at record speed.
Today, DeFacto operates over 500 stores in more than 90 countries. The strategy is clear: “Accessible Fashion”—clothes that look good but don’t break the bank. What is particularly interesting for customers in Germany is that DeFacto isn’t just a “budget brand”; it is increasingly focusing on innovation, such as the “DeFacto Life” collection for more sustainable fashion.
DeFacto Stores in Germany: Reality vs. Myth
Many sources claim DeFacto has “many locations” in Germany. Let’s be real: that is not entirely correct. While the brand has a massive physical presence in countries like Morocco, Kazakhstan, or Iraq, it relies on a hybrid strategy in Germany.
- The Flagship Store: The heart of the operation in Germany is located in Berlin at the famous Tauentzienstraße 7. Spanning three floors and 1,400 square meters, this store offers the full brand experience.
- Online Presence: For the rest of Germany, the business is primarily digital. In addition to its own online shop, DeFacto is heavily represented on platforms like Zalando and About You.
So, unless you happen to be in Berlin, buying Turkish clothing online is the fastest path to your new outfit.
The Assortment: What is Worth Buying?
DeFacto covers almost every category, but their strengths are clearly defined:
- Basics & Denim: Turkey is a global powerhouse for textile manufacturing. The quality of DeFacto jeans is often surprisingly robust for the price point.
- Modest Fashion: A large selection of conservative yet modern clothing that is hard to find elsewhere on the high street.
- Kids & Baby: Durable clothing designed to survive wild play sessions.
Ordering Online: A Practical Check
Shopping via the official German online store (defactoshop.com or via the app) is straightforward, but there are a few details you need to watch out for:
Shipping & Costs
- Delivery Time: Usually 2 to 4 working days within Germany.
- Shipping Costs: Orders over 100 € are free of shipping costs. Below that, a flat rate of approx. 5.99 € usually applies.
- Payment Methods: Common options like PayPal, Klarna, Credit Card, Apple Pay, and Google Pay are accepted.
Expert Tip: If you struggle with the official site, check local platforms like Zalando. They stock DeFacto products and often have lower free shipping thresholds (e. g., free above 29.90 €), making them a better option for smaller orders.
The DeFacto Size Guide
Turkish sizes can sometimes differ from standard German sizes. While DeFacto follows EU norms, Turkish cuts tend to be slightly slimmer. A quick look at the centimeter measurements can save you the hassle of a return. When in doubt, measure yourself.
Women: Tops & Dresses
Men: Shirts & Trousers
Kids Sizes (Orientation)
For children, DeFacto primarily uses age groups, but body height in cm is the more reliable indicator.
- 2-3 Years: 92-98 cm
- 4-5 Years: 104-110 cm
- 7-8 Years: 122-128 cm
- 12-13 Years: 152-158 cm
Contact & Customer Service
If something goes wrong with an order, digital support is your best bet in Germany. Old mobile numbers circulating online are often outdated. Instead, use these channels:
- WhatsApp Support (Germany): +49 2099 55 09 000 (Available Mon Fri)
- Email: [email protected]
- Returns: You generally have 30 days for returns. Use the return portal in the online shop to initiate the process.
Franchise & B2B: Starting a Business?
DeFacto is expanding aggressively and constantly looking for partners. Their new “New Generation Franchise Model” integrates partners deeply into the corporate structurealmost as if they were company owned stores. If you are an entrepreneur interested in a partnership, you can find all application details on the Corporate Website.
Discounts & Vouchers
Be careful with voucher sites onlinecodes like “GET30” are often expired. The safest way to get legitimate discounts is:
- Newsletter: New customers often receive a welcome discount (usually 10-20%) immediately after signing up.
- App Download: Exclusive offers are often found only in the DeFacto App.
- Seasonal Sales: Watch out for Turkish holidays or global events like Black Friday. Since many sales cycles align with the home market, checking our guide on shopping seasons in Turkey can give you a head start on when to expect price drops.
DeFacto proves that good fashion doesn’t have to be expensive. With the right size choice and a bit of knowledge about shipping times, nothing stands in the way of your next Turkish fashion haul.
