Western Union in Turkey: where to send and rece...
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Western Union in Turkey: where to send and receive money, fees and limits

11 Western Union agents in Turkey, a fee calculator, hidden exchange rate costs, what to bring to collect a transfer and how to avoid scams.

13 min read Updated: October 14, 2026
Illustration: a post office counter in Turkey with a yellow and black stripe; a customer places a passport and cash in the tray beneath the glass while the clerk counts lira banknotes
Illustration: sending cash abroad at a counter in Turkey.

Western Union operates in Turkey through 11 agents: the PTT postal service, banks and one payment company. You can send money in cash at the counter or through your bank’s app. You can receive it at the counter, through a banking app or at an ATM. Below you’ll find a fee calculator using Western Union’s tariffs for Turkey, an exchange rate comparison tool and a list of what to bring to collect a transfer.

At a glance · checked 14 Oct 2026

You can send and receive transfers at PTT and ten banks and companies. The fee depends on the country, currency and method.

What do you need?

  • Where: at a PTT or agent bank counter, with your passport and cash. Usually up to 7,500 USD per transfer.
  • Online: through an agent bank’s online banking or app. Your bank sets the limit.
  • Cost: the tariff fee plus the exchange rate difference. Transfers to 9 former Soviet countries are the cheapest.
  • What to bring: the MTCN transfer number, the sender’s name and country, the amount and your passport.
  • Currency: in Turkey, you receive Turkish lira or euros.
  • Fee: there is no fee to receive money. If you exchange currencies, Western Union earns money from the exchange rate.
  • Unavailable: Western Union stopped operating in Russia and Belarus on 10 March 2022.
  • Both directions: no transfers from Russia to Turkey or from Turkey to Russia.

Where to send and receive: 11 agents

Western Union has no branches of its own in Turkey: agents send and pay out transfers. Western Union’s page for Turkey lists 11 agents. You can send and receive money at any of them. Each has its own counters, app and opening hours.

Western Union agents in Turkey · checked 14 Oct 2026

  • PTTTurkish post
  • Ziraat Bankasıbank
  • Türkiye İş Bankasıbank
  • Garanti BBVAbank
  • Yapı Kredibank
  • Akbankbank
  • QNBbank
  • Şekerbankbank
  • Albaraka Türkbank
  • Türkiye Finansbank
  • BPNpayment company

VakıfBank, DenizBank, Kuveyt Türk, TEB and ING are not on this list.

Each agent sets its own opening hours. Some locations are open around the clock.

Sending a transfer at the counter takes a few steps. You need ID, the recipient’s details and cash.

  1. IDForeign nationals can use a passport, residence permit, EU national ID card or temporary protection ID. Turkish citizens can use a passport, kimlik or driving licence with a photo.
  2. RecipientThe recipient’s full name, country and city.
  3. PaymentPay the transfer amount and fee in cash at the counter.
  4. MTCN numberIt will be printed on your receipt. Share the number only with the recipient: Western Union does not contact the recipient itself.
  5. TrackingCheck the transfer’s status on the “Track a transfer” page using the MTCN number.

Russia and Belarus: no Western Union

You cannot send money from Russia to Turkey with Western Union. The company stopped operating in Russia and Belarus on 10 March 2022. You cannot send a transfer from Turkey to Russia either: Western Union’s operations there have stopped.

Caution

If someone promises a “Western Union transfer from Russia”, it is not Western Union. Do not pay intermediaries or give them your transfer number or passport details.

Fees: tariff calculator

Fees rise in bands: each range of transfer amounts has its own price. Counter and online tariffs differ. Transfers to nine former Soviet countries, from Azerbaijan to Ukraine, are the cheapest. Choose the method, country and currency, then enter the amount. The calculator will find the fee band.

Calculator · Western Union’s tariffs for Turkey · checked 14 Oct 2026

Cost of sending from Turkey

Sending method

Where

Nine countries: Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Uzbekistan, Ukraine.

Transfer currency

Example: 500 USD from a counter to Kazakhstan.

Fee14 USD

2.8% of the amount

Fee band400.01–500 USD

Total with fee514 USD

At the counter, pay the transfer amount and fee together in cash.

The fee is not the full cost: Western Union also earns money from the exchange rate if the recipient takes another currency. The exact amount is quoted when you make the transfer.

All tariff tables
Counter · all except the nine · USD
Amount, USDFee, USD
up to 10015
100.01–20020
200.01–30030
300.01–40035
400.01–50045
500.01–75050
750.01–1,00055
1,000.01–1,50075
1,500.01–2,00085
2,000.01–2,500100
2,500.01–3,000125
3,000.01–3,500145
3,500.01–4,000165
4,000.01–4,500185
4,500.01–5,000205
5,000.01–7,500220
Counter · all except the nine · EUR
Amount, EURFee, EUR
up to 10010
100.01–20020
200.01–30030
300.01–40035
400.01–50045
500.01–75055
750.01–1,00065
1,000.01–1,50080
1,500.01–2,000100
2,000.01–2,500120
2,500.01–3,000140
3,000.01–3,500160
3,500.01–4,000180
4,000.01–4,500200
4,500.01 and over220
Counter · all except the nine · TL
Amount, TLFee, TL
up to 20035
200.01–40045
400.01–50065
500.01–1,00095
1,000.01–1,500155
1,500.01–2,000175
2,000.01–2,500200
2,500.01–3,000235
3,000.01–3,500265
3,500.01–4,000300
4,000.01–4,500340
4,500.01–5,000380
5,000.01–7,500490
7,500.01–10,000650
10,000.01–20,0001,170
20,000.01–30,0001,655
30,000.01 and over4.5% of the amount
Counter · 9 ex-USSR countries · USD
Amount, USDFee, USD
up to 502
50.01–2004
200.01–4008
400.01–50014
500.01–70018
700.01–1,00022
1,000.01–1,50030
1,500.01–5,00040
5,000.01–7,50050
Online · Europe · EUR
Amount, EURFee, EUR
up to 1004
100.01–3009
300.01–40015
400.01–75025
750.01–1,00030
1,000.01–5,50040
Online · Europe · TL
Amount, TLFee, TL
up to 50035
500.01–1,500105
1,500.01–2,000140
2,000.01–3,750225
3,750.01–5,000300
5,000.01–10,000550
10,000.01–15,000750
15,000.01–30,0001,350
30,000.01–50,0002,250
50,000.01–70,0004.5% of the amount
70,000.01 and over3.5% of the amount
Online · 9 ex-USSR countries · USD
Amount, USDFee, USD
up to 2004
200.01–4008
400.01–50014
500.01–70018
700.01–1,00022
1,000.01–1,50030
1,500.01–5,00040
5,000.01–7,50050
Online · 9 ex-USSR countries · TL
Amount, TLFee, TL
up to 20025
200.01–40050
400.01–60070
600.01–75080
750.01–1,000100
1,000.01–1,500135
1,500.01–2,000180
2,000.01–3,000230
3,000.01–3,500280
3,500.01–4,000325
4,000.01–5,000415
5,000.01–7,500600
7,500.01–10,000680
10,000.01–15,0001,000
15,000.01–25,0001,500
25,000.01–50,0002,000
50,000.01 and over4% of the amount
Online · other countries · USD
Amount, USDFee, USD
up to 1005
100.01–20010
200.01–50015
500.01–1,00025
1,000.01–5,00040
5,000.01–7,50080
Online · other countries · TL
Amount, TLFee, TL
up to 40035
400.01–80060
800.01–1,500110
1,500.01–2,000130
2,000.01–3,000180
3,000.01–4,000230
4,000.01–5,000275
5,000.01–7,500375
7,500.01–10,000500
10,000.01–20,000960
20,000.01–30,0001,380
30,000.01 and over4% of the amount

An amount at the top of a fee band costs less than one just above it. For example, sending 500 USD from a counter to Europe costs 45 USD in fees, while sending 510 USD costs 50 USD. The calculator will flag it if you are just above a band’s upper limit.

Exchange rate: the second part of the cost

Western Union states in its tariffs that it earns money from exchange rate differences as well as fees. This applies when the recipient takes the money in another currency. For example, you send dollars and the recipient takes lira. Ask for the exchange rate before paying and compare it with your bank’s rate.

Example · rates are made up — enter yours

Exchange rate cost

Example: 500 at a rate of 49 instead of 50.

At the comparison rate25,000 TL

Recipient gets24,500 TL

Exchange rate loss500 TL

· ≈ 10 in the transfer currency

Add this to the fee from the calculator above to get the full cost of the transfer.

How to receive a transfer in Turkey

Western Union charges no fee to receive money. In Turkey, transfers are paid out in Turkish lira or euros. The recipient must be over 18. At the counter, fill in a short collection form and show photo ID. Tick what you already have: your selections are saved only on this device.

Illustration: a young woman at a bank counter shows her passport while holding a phone; the clerk passes her a stack of banknotes through the tray beneath the glass
Illustration: collecting a transfer at the counter with a passport and MTCN number.

What to bring to collect

Everything packed — you’re ready to go to the counter.

You can also receive money without visiting a counter: some agent banks pay out transfers through online banking, their mobile app or an ATM. Enter the same details: MTCN number, sender’s name, country and amount.

Western Union ile gelen parayı almak istiyorum.

I’d like to collect a Western Union transfer.

Takip numarası bu.

Here is the transfer number.

Euro olarak alabilir miyim?

Could I receive it in euros?

Pasaportum yeterli mi?

Is my passport enough?

Western Union ile para göndermek istiyorum.

I’d like to send money with Western Union.

Komisyon ne kadar?

How much is the fee?

Kur ne kadar?

What is the exchange rate?

Dekont alabilir miyim?

Could I have a receipt?

Online through your bank: without a counter

If you have an account with an agent bank, you can send a transfer through online banking or its app. Online transfers have their own tariffs: fees to Europe and other countries are usually lower than at the counter, while dollar transfers to the nine former Soviet countries cost almost the same. Your bank decides how much you can send online.

Illustration: hands hold a smartphone above a kitchen table; on the screen, an arrow travels between two points on a world map beside a round button with a tick; a glass of tea, passport and bank card are nearby
Illustration: a transfer through a banking app.

Online: key points

The limit is set by your bank, not Western Union.

ATM: at some banks, you add the recipient through online banking, then send the money from an ATM.

Cancellation is possible only before the money is paid out. Cancel an online transfer through your bank.

You can also send a transfer to a bank account in more than 50 countries. The money usually arrives within 1–3 working days. You need the recipient’s full name, country, bank and account number or IBAN.

Three myths about transfers

Tap a card to flip it.

Myth 1

“Western Union will tell the recipient about the money”

Fact

No. Western Union does not contact the recipient. The sender shares the transfer number, name and amount.

Myth 2

“There is a fee to receive money too”

Fact

Receiving a transfer is free. But if you take the money in another currency, Western Union earns money from the exchange rate.

Myth 3

“You can always cancel a transfer”

Fact

Only before the money is paid out. If it has already been collected, Western Union may not return it.

Scams: who not to send money to

Western Union’s main rule: send money only to people you know personally. Once it has been paid out, you may not be able to get it back. Below are messages that mean you should not pay. Tap a message to see the catch.

Red flags · Western Union’s rules

A stranger messages you

Unknown number

Prize or lottery

You do not pay to collect winnings. Western Union specifically lists lotteries and prizes as reasons not to send money.

Housing deposit

Do not send a deposit for a flat you have not seen to a landlord you do not know. Western Union specifically lists housing deposits as reasons not to send money.

Emergency

First, call your loved one yourself on their usual number. Do not send money until you have checked that the emergency is real.

Job or visa

An employer does not ask you for money to hire you. Paying a stranger for a “visa” or “immigration matters” is also on Western Union’s list.

Loan fee

Do not pay in advance for a loan or credit card through Western Union: a real bank does not work this way.

Transfer number

Western Union advises sharing the MTCN number only with the recipient. You can track the transfer yourself on Western Union’s website.

Illustration: a phone displays a chat with an unknown contact, with a gift and a stack of money in the messages; a red palm-shaped “stop” sign overlays the screen while another hand holds banknotes against the table
Illustration: a stranger asks for a transfer — do not send it.

Already sent money?

Call Western Union and the bank or post office where you sent the transfer immediately. You can still stop the transfer before the money is paid out. Contacts for reporting scams are on Western Union’s consumer protection page (linked in the sources).

Frequently asked questions

How much can I send from Turkey with Western Union?

Usually up to 7,500 USD per transfer at an agent’s counter. Your bank sets the online transfer limit.

Do I need a residence permit?

No. A passport is enough for foreign nationals. A residence permit, EU national ID card or temporary protection ID is also accepted.

Which currency can I receive in Turkey?

Turkish lira or euros. If another currency was sent, it is converted at Western Union’s exchange rate.

How do I know the money has arrived?

Western Union does not notify the recipient. The sender gives you the MTCN number, and you can see the status on the “Track a transfer” page on Western Union’s website.

Can I cancel a transfer?

Only before the money is paid out. Cancel online banking transfers through your bank.

Can I send money between Russia and Turkey with Western Union?

No. Western Union stopped operating in Russia and Belarus on 10 March 2022.

Sources and dates checked

We checked everything on 14 October 2026 against Western Union’s pages for Turkey. Tariffs can change without notice, and the exact fee and exchange rate are quoted when you make the transfer. Exchange rates are not published here: the exchange rate calculator contains only an example.

  1. Western Union agents in Turkey — Western Union, checked 14 Oct 2026
  2. Tariffs for transfers from Turkey at the counter — Western Union, checked 14 Oct 2026
  3. Online transfers: tariffs for Europe, the nine countries and other countries — Western Union, checked 14 Oct 2026
  4. Online transfer FAQs: limits, cancellation, ATMs — Western Union, checked 14 Oct 2026
  5. Counter transfer FAQs: documents, amounts, opening hours — Western Union, checked 14 Oct 2026
  6. Receiving a transfer FAQs — Western Union, checked 14 Oct 2026
  7. Consumer protection: scams and contacts — Western Union, checked 14 Oct 2026
  8. Track a transfer by MTCN number — Western Union, checked 14 Oct 2026
  9. Western Union suspends operations in Russia and Belarus — Western Union press release dated 10 Mar 2022, checked 14 Oct 2026

The illustrations were created for this article and do not show real branches or documents. Western Union and the bank names belong to their respective owners; Turkpidya is not affiliated with them.

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