E-scooter apps in Turkey: cities, passports, prices, rules
Where Hop, BinBin, Martı and Tazı run, whether a passport opens an account, what a ride costs and where a scooter may ride.
Table of Contents
A shared e-scooter is an easy way to cover a few kilometres in a Turkish city: hotel to promenade, bus stop to beach. Several operators run apps in Türkiye, each with its own cities, its own sign-up and its own parking rules. Before you pay, check three things: does the app work in your city, can you open an account with a passport, and where can you end the ride.
In short · checked 21.10.2026
City and account first, then the price.
- Four apps: Hop, BinBin, Martı and Tazı. Each lists different cities.
- Passport only: BinBin describes sign-up for foreigners (passport number, a photo of the ID, a selfie).
- Hop: its Google Play reply of 7 September 2026 says sign-up needs a Turkish T.C. identity number (the 11-digit Turkish ID number) and a verified e-mail.
- Cost: unlock fee + minutes × rate. The app shows the price before you start.
- Riding: bike lane, never the pavement, one rider, from age 15. The police fine for breaking the riding rules is 5,000 TL; the apps add their own fees.
Which app, in which city
Each operator lists its own cities: Hop’s home page names eight, BinBin’s location list also names eight. Martı’s annual report says its two-wheeled electric service operates in Istanbul, Izmir and Antalya, and its fleet figure counts scooters, e-bikes and e-mopeds together. Tazı says 30 cities without listing them; its FAQ gives Çanakkale as an example. Pick a city on the map, or filter by app.
Operator cities · checked 21.10.2026
Where to look for a scooter
Adana 1 app
- BinBinOn BinBin’s location list. Its help page describes sign-up for foreigners. Source
Antalya 3 apps
Ankara 1 app
- HopOn Hop’s list of cities. Sign-up needs a T.C. number. Source
Bodrum 1 app
- HopOn Hop’s list of cities. Sign-up needs a T.C. number. Source
Bursa 1 app
- BinBinOn BinBin’s location list. Its help page describes sign-up for foreigners. Source
Çanakkale 1 app
- TazıNamed in Tazı’s FAQ: parking at the marked stops is mandatory. Source
Eskişehir 2 apps
Izmir 2 apps
Kocaeli 1 app
- BinBinOn BinBin’s location list. Its help page describes sign-up for foreigners. Source
Konya 2 apps
Marmaris 1 app
- HopOn Hop’s list of cities. Sign-up needs a T.C. number. Source
Sakarya 1 app
- BinBinOn BinBin’s location list. Its help page describes sign-up for foreigners. Source
Samsun 1 app
- BinBinOn BinBin’s location list. Its help page describes sign-up for foreigners. Source
Istanbul 2 apps
Other city
None of the four operators lists this city on the pages cited here. That does not mean there are no scooters there: install the apps, look at the map on the spot and check who publishes an app before you enter card details.
This is not a live vehicle map. A city on an operator’s list does not guarantee a free scooter in your district, a riding zone on the promenade or a place to end the ride.
A tourist with a passport: can you open an account?
There is no single rule for all the apps. Pick the document you have with you and see which gates open.
Sign-up · checked 21.10.2026
Which document do you have?
Hop
Passport · ClosedIn its Google Play reply of 7 September 2026 Hop says membership needs a T.C. identity number and a verified e-mail.
T.C. number · OpenA T.C. identity number and e-mail verification. Account approval and card acceptance are separate steps.
Hop’s reply on Google PlayBinBin
Passport · OpenThe help page describes sign-up for foreigners: passport number, a photo of the foreign ID and a selfie, then payment details.
T.C. number · OpenThe standard sign-up asks for your details as on your ID, then a card under My Wallet.
BinBin help pageMartı
Passport · CheckSign-up uses a phone number, identity verification and a payment method. Try the sign-up before you leave the hotel.
T.C. number · CheckSign-up uses a phone number, identity verification and a payment method. Try it before you leave.
Martı help pageTazı
Passport · CheckThe terms set the account holder at over 18; a rider aged 15 to 17 goes through a parent’s account. Try the sign-up before you leave.
T.C. number · CheckThe terms set the account holder at over 18; a rider aged 15 to 17 goes through a parent’s account. Try the sign-up before you leave.
Tazı terms
A green gate means a described sign-up path, not a guarantee. The operator can refuse an account and a bank can decline a payment.
Before you leave the hotel
- Open the account early. Check that the SMS code or e-mail arrives, which documents are asked for and what the age rules are.
- Check the payment. A card problem can come from the operator’s rules, the card’s authentication or your bank. A card logo guarantees nothing.
- Charge the phone and keep data on. Without them you cannot see the map, take the photo or end the ride. Martı’s help page says a ride will not start with the phone below 10% charge and recommends 20%.
- Enter your details only in the app. Passport and card go into the operator’s own app from the app store. The tools on this page need only numbers.
What a ride costs
There is no single price for all of Türkiye: the rate that counts is the one the app shows for the scooter you are about to unlock. The sum is simple: unlock fee + minutes × rate per minute, plus any extra charges the tariff has. Add the time it takes to find a place to park and to end the ride.
One published example: BinBin’s Adana page lists an opening fee of 2.99 TL and 3.69 TL per minute (read on 21.10.2026; the page prints no date). 15 minutes is 2.99 + 15 × 3.69 = 58.34 TL. It shows the sum, not today’s offer.
Enter two offers from the apps and the ride time. The chart shows how the cost grows with every minute and from which minute the other offer becomes cheaper.
Calculator · you enter the numbers
Two offers, one chart
Offer A–
Offer B–
Without JavaScript, work it out yourself: unlock fee + minutes × rate per minute + known extra charges.
* Required fields: an unknown price is not zero; enter a free unlock as 0. Up to 4 decimals, the total is rounded to 0.01 TL. Time is rounded up only if you choose it; no minimum price is added. The numbers you type are not sent anywhere.
Hold, top-up, fare
These are three different things. A hold on your card temporarily lowers the balance you can spend. A top-up buys balance in the app. The ride fare is the cost of the trip. Hop’s FAQ says a card pre-authorisation is taken at the start of a rental, Martı’s terms let it charge or hold an amount set before the ride and shown on screen, and Tazı’s terms describe a security pre-charge for the first three rentals. Do not add that money to the ride price a second time, and do not assume an unused balance comes back by itself: Tazı’s FAQ says money added to its wallet is not refunded and does not expire.
Convert the lira amount with the currency converter. What you pay in your own currency also depends on your bank’s rate, its fees and the day the payment settles.
Four apps up close
Eight cities, a T.C. number
Ankara, Istanbul, Izmir, Eskişehir, Antalya, Konya, Bodrum and Marmaris. In its Google Play reply of 7 September 2026 Hop says membership needs a T.C. identity number and a verified e-mail, with card details handled through Masterpass (Mastercard’s card-storage service, which many Turkish apps use). The FAQ says the scooter cannot be locked outside the service area, and the membership terms list fees for using or leaving it there.
Eight cities, a passport path
Adana, Antalya, Bursa, Eskişehir, Kocaeli, Konya, Sakarya and Samsun. The help page describes sign-up for foreigners: passport number, a photo of the foreign ID, a selfie, then payment details. One account rents one scooter at a time. Outside the lit area on the app’s map the speed is capped at 10 km/h. A refund for a BinBin error is started the same day; banks show it within 2 to 7 business days.
One app, several vehicles
Martı covers scooters, e-bikes and e-mopeds, plus a car-sharing section called TAG. This guide is about the stand-up scooter: pick that type in the app. The help page describes sign-up with a phone number, identity verification and a payment method, and a start by QR code. The terms set 15 as the minimum age for the scooter and 18 plus a verified licence for the moped.
Packages and parking stops
Tazı runs scooters and e-bikes, so its 30 cities are not a list of scooter zones. The FAQ gives Çanakkale as an example, where parking at the orange stops on the map is mandatory; yellow marks the riding zone and black a banned area. The terms set 15 as the riding age and over 18 for the account holder. Packages: 1 Tazı point is 1 minute, with no opening fee, valid for one month. Compare them with single rides.
Promo codes can lower the cost where an app offers them, and Hop’s terms let it change or cancel a code at any time. Bonus amounts quoted in older roundups do not replace what the app shows today.
Where you may ride
Türkiye’s e-scooter regulation covers the vehicle you ride standing up, not every vehicle with a saddle that an app offers. The order is simple: the bike lane first; where there is none, a road with a limit of 50 km/h or less. Cut the street open and see where a scooter may ride.
No Promenade
A pedestrian promenade is not a scooter route. If a separate bike lane runs along it, ride there; walk the scooter along the promenade itself.
No Pavement
The rules ban riding on pedestrian ways. Do not block the pavement when you park either.
Yes, ride here Bike lane
First choice: where there is a separate bike lane or strip, use it.
Only without a bike lane Road up to 50 km/h
Where there is no separate bike lane or strip, a scooter may ride on a road with a speed limit of 50 km/h or less.
No Road above 50 km/h
Roads with a speed limit above 50 km/h are closed to scooters.
No Motorway
Scooters may not use motorways or intercity roads.
- One riderno passenger, and no load but a rucksack
- 25 km/hthe most a scooter is defined to reach
- Age 15the minimum in the apps’ terms
- After darkwhite front light, red rear lamp and reflector, bell
- Helmetadvised by the apps, not a listed rider rule
25 km/h is the top speed a scooter is defined to reach, not a right to ride 25 km/h everywhere: municipalities set lower limits and operators have to follow them. Istanbul lowered the limit to 12.5 km/h in the pedestrian-dense parts of Kadıköy, Şişli, Beşiktaş, Beyoğlu and Fatih from 17.11.2023. Apps slow scooters by location: a warning sound near a banned area and a gradual drop to 6 km/h inside it (December 2025 change). The regulation’s list of rider rules names no helmet; Hop, Martı and Tazı all tell riders to wear one. Break the riding rules and the police fine is 5,000 TL (below). This is not a full list of the rules.
Two kinds of fine
A scooter ride can produce two different bills. The police fine comes from the traffic law and is charged to the rider. The company’s fee comes from the contract you accepted in the app and is charged to your card.
Police fine · 5,000 TL
A change to the traffic law, adopted by parliament on 12.02.2026, sets the fine: a rider who breaks the scooter riding rules pays 5,000 TL. The rules are riding on the carriageway beside a bike lane, on pedestrian ways, more than two abreast, one-handed (except to signal), carrying a passenger or a load other than a rucksack, and riding on a motorway, an intercity road or a road above 50 km/h; the regulation lists the same acts. Parking is not on that list. Hop’s terms and Tazı’s terms make the user responsible for traffic fines.
The company’s own fees are separate. They are listed in each app’s user terms and the terms let the company charge them to the card on file; Hop’s and Martı’s terms say without notice first, and Tazı’s terms let you object in writing with your evidence.
| Fee for | Hop | Martı | Tazı |
|---|---|---|---|
| Parking against the parking rules | up to 4,000 TL | 400 TL (short posts, hydrants, bins and similar); 750 TL on a disabled route | up to 1,000 TL |
| Outside the allowed area | up to 1,100 TL (using the scooter or leaving it outside the service area) | 600 TL (red no-park area, or using or leaving it outside the area shown grey) | up to 500 TL (parking outside the parking area, or using it outside the service area) |
| Taking the scooter onto public transport | up to 1,100 TL | 1,500 TL | up to 500 TL |
| Letting someone else ride on your account | up to 1,100 TL (outside a group ride) | up to 500 TL | up to 5,000 TL |
Photograph the parking spot when you end the ride: BinBin, Martı and Hop ask for it, and the photo is your evidence if a fee is charged.
End of the ride: stop the meter
Parking is not the end of the rental. The meter stops only when the app confirms the end. Each app describes its own steps; do them in order.
| App | Ending the ride |
|---|---|
| Hop | Lock the scooter in a safe place, then press finish in the app. Outside the service area the scooter cannot be locked. The terms count the ride as ended once the scooter stands on its stand, is locked to a fixed point with its own lock and a clear photo of it is taken. A technical problem that stops you: lock it somewhere safe, end the ride and report the problem in the app. |
| BinBin | Tap “Sürüşü Bitir”, lock the scooter in a suitable place and photograph it. If the ride will not end: leave the app and log in again, check the internet connection, then message live help from the Help menu. |
| Martı | Lock the scooter outside the red “Park Edilemez” and grey “Alan Dışı” areas, then tap “Foto çek & Bitir” and photograph it; the photo screen shows ride time, distance and the amount. If the ride will not end: check the card balance, try another payment method or press “Bize Ulaşın”. |
| Tazı | Park inside an allowed parking area on the map; in Çanakkale, only at the orange stops. Walking away leaves the ride open and the time keeps running. For a fault, leave an “Acil Arıza” record under “Bize ulaşın”: the FAQ says time lost while it is checked is refunded if you report it promptly. |
The app will not end the ride?
Stop somewhere safe. Check the zone, the internet and whether the app is waiting for a lock or a photo. If the ride is still active, write to the app’s support straight away.
Keep the vehicle number, the start time and the time of each attempt to end the ride, screenshots, and a photo of the parking spot. Ask for the charged time to be checked and keep the reply: a refund is not automatic, and a review in the app store does not stop the meter. Then compare the receipt with your bank statement to tell the ride fare from a hold or a top-up.
Message card · the apps’ help pages, checked 21.10.2026
Four messages for a scooter app’s support, ready to copy in Turkish
Pick the message, add the vehicle number if you have it, copy it and paste it into the app’s help chat or contact form. Under the Turkish text is what it says. Send a message only if it is true.
The four messages, in Turkish, each with what it says:
Ride won’t end
Merhaba, [araç numarası] numaralı scooter ile başlattığım sürüş uygulamada sonlanmıyor. Aracı kilitleyip izin verilen bir yere park ettim ve fotoğrafını çektim. Sürüşün başlangıç saati: [saat]. Sürüşü sonlandırıp sayacın durduğunu teyit eder misiniz? Teşekkür ederim.
What it says
Hello, the ride I started on scooter [vehicle number] does not end in the app. I locked it and parked it in a permitted place and took a photo of it. Ride start time: [time]. Could you end the ride and confirm that the meter has stopped? Thank you.
Send it only if it is true: if the app shows a no-park area, move the scooter first. BinBin’s help page says to leave the app and log in again, check the internet connection, then message live help from the Help menu.
Wrong charge
Merhaba, [sürüş tarihi ve saati] tarihli [araç numarası] numaralı scooter sürüşüm için hesabımdan beklediğimden fazla tutar çekildi. Çekilen tutar: [tutar] TL. Sürüş süresini ve ücret dökümünü paylaşır mısınız? Hatalıysa iadesini rica ederim. Teşekkür ederim.
What it says
Hello, for my ride on scooter [vehicle number] on [ride date and time], more was charged to my account than I expected. Amount charged: [amount] TL. Could you send me the ride time and the breakdown of the charge? If it is wrong, I ask for a refund. Thank you.
Put the ride receipt next to your card statement first: a hold or a top-up is not a ride fare. BinBin’s help page says it starts a refund for its own errors the same day; banks show it within 2 to 7 business days.
Broken scooter
Merhaba, [araç numarası] numaralı scooterda arıza var: [arıza: fren, lamba, gidon, lastik, batarya veya kilit]. Fotoğrafını ekliyorum. Aracın kontrol edilmesini rica ederim. Sürüşü başlattıysam ücretin düzeltilmesini de rica ederim. Teşekkür ederim.
What it says
Hello, scooter [vehicle number] has a fault: [fault: brake, light, handlebar, tyre, battery or lock]. I am attaching a photo. Please have the vehicle checked. If I have already started the ride, please correct the charge as well. Thank you.
Take another scooter rather than ride a faulty one. Hop’s help page says to lock a scooter with a problem somewhere safe, end the ride and report it in the app; Martı’s help page lists brakes and visible damage as checks before you start.
Unclear fee
Merhaba, [araç numarası] numaralı scooter sürüşümle ilgili hesabıma [ek ücret veya ceza: tutar ve tarih] yansıtıldı. Bu tutarın dayandığı sözleşme maddesini, sürüş kaydını ve varsa park fotoğrafını paylaşır mısınız? Tutara itiraz ediyorum. Teşekkür ederim.
What it says
Hello, a charge was added to my account for my ride on scooter [vehicle number]: [extra fee or penalty: amount and date]. Could you send me the contract clause it is based on, the ride record and, if there is one, the parking photo? I object to the charge. Thank you.
The company’s fees are its own contract penalties, not police fines. Tazı’s terms let you object in writing with your evidence; Hop’s and Martı’s terms let the company charge the fee to your card without notice first.
Where to send it: each app has its own help chat or contact button (BinBin: Help menu, Martı: “Bize Ulaşın”, Hop: report in the app). The contact options change, so read them in the app.
Short answers
Can a tourist rent a scooter in Türkiye?
It depends on the app. BinBin describes sign-up for foreigners with a passport number, a photo of the ID and a selfie. Hop’s Google Play reply of 7 September 2026 says it needs a Turkish T.C. number. For Martı and Tazı, check the sign-up in the app before you leave.
How much does a scooter cost in Türkiye?
Whatever the app shows for that scooter: unlock fee plus minutes times the rate. One example, from BinBin’s Adana page (read on 21.10.2026, no date printed): 2.99 TL to unlock and 3.69 TL a minute, so 58.34 TL for 15 minutes.
Which cities have Hop and which have BinBin?
Hop lists Ankara, Istanbul, Izmir, Eskişehir, Antalya, Konya, Bodrum and Marmaris. BinBin lists Adana, Antalya, Bursa, Eskişehir, Kocaeli, Konya, Sakarya and Samsun.
Can I ride a scooter on the pavement or the promenade?
No. A scooter rides on the bike lane, and where there is none, on a road with a limit of 50 km/h or less. Pedestrian ways, roads above 50 km/h, motorways and intercity roads are closed to it.
How old do you have to be?
Hop, Martı and Tazı all set 15 as the riding age. Martı’s help page says anyone aged 15 or over with a smartphone and a valid card can use it, and its terms ask for a driving licence only for the moped. Tazı’s terms add that the account holder must be over 18; a rider aged 15 to 17 goes through a parent’s account.
Do I have to wear a helmet?
The regulation’s list of rider rules does not name one. Hop, Martı and Tazı all tell riders to wear a helmet (Martı writes that it recommends it), so wear one.
Can two people ride one scooter?
No. A scooter carries one rider; each person needs their own scooter and usually their own account.
Sources
Operator pages, help pages and terms, the developer reply in the app store, Martı’s annual report, the regulation and the law text, all read on 21.10.2026. Illustrations show the subject, not any operator’s vehicles.
- Cities and app — Hop, checked 21.10.2026
- Developer reply on Google Play (7 September 2026) — Hop, checked 21.10.2026
- Membership terms — Hop, checked 21.10.2026
- Locations and the Adana price example — BinBin, checked 21.10.2026
- Help for users — BinBin, checked 21.10.2026
- Download page — Martı, checked 21.10.2026
- Annual report (Form 20-F), fleet at 31.12.2025 — Martı, checked 21.10.2026
- Help — Martı, checked 21.10.2026
- Terms — Martı, checked 21.10.2026
- Site and FAQ — Tazı, checked 21.10.2026
- User agreement — Tazı, checked 21.10.2026
- Elektrikli Skuter Yönetmeliği — Ministry of Family and Social Services (copy of the regulation text), checked 21.10.2026
- Change to the scooter regulation, December 2025 — Ministry of Transport and Infrastructure, checked 21.10.2026
- Karayolları Trafik Kanununda Değişiklik Yapılmasına Dair Kanun (Law 7574) — Grand National Assembly of Türkiye, checked 21.10.2026
- Scooter speed limit in five districts, 20.11.2023 — Istanbul Metropolitan Municipality, checked 21.10.2026
