Azerbaijan Airlines : A Full Guide 2023


Welcome to our blog, where we take you on a journey filled with wanderlust, exploration, and unforgettable memories as we share a unique flying experience with you – Azerbaijan Airlines. With its diverse range of global destinations and customer-centric services, Azerbaijan Airlines brings you a world of endless possibilities waiting to be discovered.

For the curious traveler eager to seek new adventures and immerse in rich cultures, join us as we dive into the details of Azerbaijan’s national flag carrier and unravel the delightful aspects that make this airline a significant player in the world of aviation. So, fasten your seat belt, take a deep breath, and let your dreams take flight as we embark on an extraordinary journey together. Welcome aboard!

1. Azerbaijan Airlines: Flag Carrier and Largest Airline of Azerbaijan

Azerbaijan Airlines, commonly known as AZAL, prides itself as Azerbaijan’s flag carrier and largest airline, with a prestigious 4-star rating from Skytrax. Headquartered in Baku at the renowned Heydar Aliyev International Airport, this dynamically expanding carrier is a key infrastructure of Azerbaijan’s civil aviation and a full member of the International Air Transport Association. AZAL’s fleet, comprised of modern aircraft, serves over 40 destinations in 25 countries, continuously garnering international recognition as a leader in the aviation community of the Commonwealth of Independent States. [1]

2. History of Azerbaijan Airlines: From Soviet Republic to Independence

The history of Azerbaijan Airlines dates back to the Soviet era, with the formation of the first air squadron in Azerbaijan in 1938. Post-independence in 1992, Azerbaijan announced the establishment of its own national airline, separate from the then Soviet Union’s Aeroflot.

Over the years, Azerbaijan Airlines has expanded its wings, establishing partnerships with international carriers and upgrading its fleet to include modern, fuel-efficient planes. Today, the airline flies to destinations across Asia, the CIS, Europe, and the USA, serving as a symbol of Azerbaijan’s progress since gaining independence. 

3. Fleet and Network of Azerbaijan Airlines

Azerbaijan Airlines, the nation’s flag carrier, boasts a steadily growing fleet and network, providing passengers with a wide range of domestic and international options. Notable inclusions in the fleet are the modern Boeing 787 Dreamliners, which contribute to the airline’s eco-friendly image. The extensive network covers major cities in Europe, Asia, and the US, continually broadening the airline’s global reach. The airline’s future plans involve constantly updating and expanding their fleet, which will open new routes and cater to more international destinations to meet the demands of its ever-growing clientele. [2]

History of Azerbaijan Airlines

Azerbaijan Airlines, also known as AZAL, is the flag carrier and largest airline of Azerbaijan. Established in April 1992 after the country gained independence, it has since become a key player in the civil aviation industry. Based at Heydar Aliyev International Airport in Baku, the airline operates flights across Asia, Europe, the CIS, and the USA. AZAL is a member of the International Air Transport Association and has a modern aircraft fleet that meets International Civil Aviation Organization standards. The airline continues to expand its route network and improve its services to maintain its prestigious 4-star rating from Skytrax. [3]

Fleet overview

Azerbaijan Airlines, the flag carrier of the country, boasts a diverse fleet of aircraft to serve its global network.
– Aircraft models operated by Azerbaijan Airlines include the Boeing 757, 767, and 787 Dreamliners
– The planes provide comfort, efficiency, and state-of-the-art features on long-haul international routes
– AZAL has ordered eight additional Boeing 787-8 Dreamliners to enhance capacity and contribute to network growth. [4]

Destinations served by Azerbaijan Airlines

Azerbaijan Airlines, also known as AZAL, is the national flag carrier of Azerbaijan, connecting various destinations worldwide. With its primary hub located at Heydar Aliyev International Airport in Baku, the airline serves over 40 destinations across 25 countries, including major cities in Asia, Europe, and the United States.

AZAL’s strategic location extends its services to important markets connecting the East and West. As the largest Central Asian carrier, Azerbaijan Airlines continues to expand its network, providing seamless travel opportunities and opening new non-stop routes for passengers on its modern fleet of aircraft.

Collaborations with other airlines

Azerbaijan Airlines has established strategic partnerships with other global airlines to improve network connectivity and offer broader travel options for their passengers. Through code-sharing agreements with carriers like Turkish Airlines, Air France, Etihad Airways, and Qatar Airways, Azerbaijan Airlines ensures seamless and convenient transfers for travelers.

These collaborations enable the airline to combine their route networks, offering passengers more choices in terms of destinations, schedules, and service offerings. As the airline continues to modernize its fleet and expand its route network, it is expected to engage in further partnerships, supporting the growth of Azerbaijan’s aviation industry. 

Future plans and developments

Azerbaijan Airlines is taking crucial steps in modernizing its fleet and expanding its long-haul capabilities. The Central Asian carrier has recently ordered eight Boeing 787-8 Dreamliners, enabling it to profitably open new routes and boost capacity for inbound tourism.

The fuel efficiency, flexibility, and range of the 787 family will allow Azerbaijan Airlines to open more than 350 new nonstop routes, positioning it as the leading carrier across Central Asia. The extensive network across Europe and Asia will open Azerbaijan up to increased tourism and economic growth, showcasing the airline’s continued commitment to providing unparalleled service to its customers. 

4. Partnership and Code-Sharing Opportunities with Azerbaijan Airlines

Azerbaijan Airlines has continuously fostered strategic partnerships and code-sharing agreements with fellow carriers, ultimately benefiting its global clientele. Case in point, their fruitful alliance with Turkish Airlines has not only heightened both airlines’ commercial success but has also opened up a wealth of travel possibilities for customers from the countries. Such collaborations showcase the importance of forging strong relationships in the airline industry, as they have long-lasting effects on each company’s positioning and growth, while creating seamless and convenient travel experiences for passengers worldwide. [5]

Azerbaijan airlines 5. Book and Manage Your Travel with Azerbaijan Airlines' Mobile App

5. Book and Manage Your Travel with Azerbaijan Airlines’ Mobile App

Venture into Azerbaijan Airlines’ world of simplicity and convenience with their official mobile app. Travelers can easily explore over 30 destinations in not only AZAL’s route network but also its code-share partners.

With this app, booking a flight is a breeze, as passengers can easily review and edit various details like excess baggage, in-cabin preferences, and meal choices. Payment is no hassle either, as instant bank card transactions allow your precious tickets to land safely in your email inbox, ready for your next adventure. 

6. Excess Baggage, In-Flight Meals, and Comfortable Seats: Customize Your Travel Experience

When flying with Azerbaijan Airlines, one can effortlessly customize their travel experience to meet their personal preferences. Passengers have the option to purchase excess baggage if needed, ensuring they can bring along all their essentials. The in-flight meals promise to satisfy even the most discerning taste buds, while the comfortable and ergonomically designed seats provide ample legroom and adjustable headrests. With such attentive service and carefully considered amenities, Azerbaijan Airlines ensures that guests can relax and enjoy their flight in utmost comfort. [6]

Azerbaijan airlines 7. Flight Check-In Made Easy: Online Check-In and Boarding Pass Delivery

7. Flight Check-In Made Easy: Online Check-In and Boarding Pass Delivery

Azerbaijan Airlines simplifies the check-in process by offering an online check-in service, giving passengers the convenience of obtaining their electronic boarding pass before arriving at the airport. This service can be accessed starting 20 hours before departure, allowing ample time to prepare for one’s journey.

Furthermore, passengers flying with this esteemed airline are advised to visit Heydar Aliyev International Airport’s check-in counter, which is open until 40 minutes prior to departure, ensuring a seamless flight experience at every stage of the journey. 

8. Contact Information for Azerbaijan Airlines

To contact the airline, customers can use the following options:

  • Call the 24/7 Call Center at +994 (12) 598 88 80 or *0808 for calls from Azerbaijan.
  • Send an email to [email protected] or use the contact form on the airline’s website.
  • Send a message to the WhatsApp number +994 70 4374082 (only messages, no calls).
  • Visit one of the office or representation offices in various cities and countries, such as Prague, Paris, Tbilisi, Frankfurt, Tehran, Milan, Almaty, Moscow, Tel-Aviv and Ankara. The full list of addresses and phone numbers can be found on the airline’s website

Read also

Read More About Tourism Culture Economy Shopping Cities